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behavior toward other children we will schedule a conference with you to discuss a positive
guidance plan. In addition, one-minute times the age of the child for time-out may be used for
children over the age of two when necessary for extreme behavior (EXAMPLE: a 2 year old
child will sit in time out for 2 minutes). 
BEHAVIOR ISSUES
Young children, especially infants and toddlers, do not have a concept of hurting others
intentionally. They will on occasion hit, kick, scratch, bite and pull hair for a variety of reasons.
Parents are encouraged to promote positive social growth. Communication between parents and
caregivers is essential in this area. Parents will be notified when their child’s behavior affects
other children in the classroom. If this behavior continues, parents must schedule a conference
with the Director and their child’s caregiver to coordinate prevention techniques and formulate a
positive guidance plan. We also have as a resource, the Ozark Guidance team of therapists that
come to the center to work with children on a variety of issues. This is an additional cost to you
and is worked out on a case by case basis through OGC. If you feel like this option is necessary
for your child, please ask for referral information from the Director. Although not a desirable
option, if a solution can not be found you may be asked to withdraw your child. 
BITING-biting can and will happen in a child care setting typically we see this behavior in the
children 12-30 month age range. At this age, children are beginning to develop communication
skills. Sometimes children become frustrated that they cannot communicate their needs or wants
and use skills they do have to communicate, which can sometimes result in biting behavior.
Parents will be notified every time their child bites another child. If a biting pattern is observed, a
conference to discuss a behavior modification plan will be scheduled with parents, the teacher
from the classroom, and administrators. Our goal is to work with all families and staff within the
classroom to extinguish the behavior. Techniques we will use include making a point to react
without emotion, redirecting the biter, ignoring the biting behavior – while giving the child who
has been bitten soothing attention. We base our techniques on research and tips received from the
National Association for the Education of Young Children publications. As a last resort, if the
biting continues to be an issue of safety and health, the biter’s family may be asked to remove
the child from care. The child may re-enroll into care after biting behavior has diminished. The
child’s spot will not be held open. Parents have the option of putting the child on the wait list for
an open spot. 
ACCIDENTS/INJURIES
The staff at PKLC ensures the health, safety and well-being of each child in care.  When
accidents happen, every injury is treated with appropriate first aid and “TLC”. You will be
informed in person and in writing of accidents and injuries. Please note that we have a policy of
24-hours to get the written notification to you. These reports remain on file in the office, copies
are available upon request. Parents will be notified by phone immediately of injuries of a more
serious nature   For injuries resulting in loss of consciousness, seizure, or injury requiring more
intervention than simple first aid our policy is to call 911 to transport your child to the hospital
and then notify you. The Director will accompany every child who requires hospital
transportation and remain with them until a parent or authorized representative arrive. 
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